Last updated: 31 October 2026
These terms set out the rules for using www.warmuracademy.co.uk (our site).
Warmur Academy provides information, training resources and access to professional heating education, including online and classroom courses.
These terms govern the general use of our website. The purchase and delivery of training are also subject to the applicable Course Terms & Conditions, which set out the arrangements for bookings, payments, access, cancellations, assessments and qualifications.
www.warmuracademy.co.uk is operated by Warmur Academy Ltd, trading as Warmur Academy ("we", "us" or "our").
We are registered in Scotland under company number SC800083.
Our registered office is:
3f1 Third Floor, 3 Hill Street, Edinburgh, Scotland, EH2 3JP.
Our VAT number is 466 576 643.
We are a limited company.
To contact us, please email hello@warmuracademy.co.uk.
By using our site, you confirm that you accept these terms of use and agree to comply with them.
If you do not agree to these terms, you must not use our site.
We recommend that you keep a copy of these terms for future reference.
The following additional terms and policies may apply:
Where specific terms apply to a course, qualification or programme, those terms will govern that particular service in the event of any inconsistency with these general website terms.
We may update these terms from time to time.
Please check this page when using our site to ensure you understand the terms that apply.
Any changes to these website terms will not retrospectively alter the terms of an existing course purchase unless agreed or otherwise permitted by law.
We may update, improve or change our website and its content to reflect developments in our services, technology and relevant industry requirements.
We aim to keep our information accurate and useful, but website content may change as training materials, qualifications, standards and regulations develop.
Changes to purchased training and existing learner access are governed by the applicable Course Terms & Conditions and your statutory rights.
Our website is available to browse free of charge. Access to certain courses, learning resources and services may require registration or payment.
We do not guarantee that our public website or all its content will always be available or uninterrupted.
We may temporarily suspend or restrict access for maintenance, security or operational reasons.
Where interruptions affect paid training services, our obligations are governed by the applicable Course Terms & Conditions and relevant law.
You are responsible for ensuring that anyone accessing our site through your internet connection is aware of these terms.
Our website and training services are primarily intended for people and businesses based in the United Kingdom.
We do not represent that all content, qualifications or services available through our site are suitable for use in other countries.
Users outside the United Kingdom are responsible for checking whether our training and qualifications are appropriate for their circumstances and applicable local requirements.
If you register for an account or receive login credentials to access our training services, you must keep those details confidential.
You must not share your login credentials or allow another person to access training or assessments using your account unless we have expressly authorised this.
You are responsible for ensuring that the information you provide when registering for training is accurate.
We may suspend access to an account where reasonably necessary to investigate suspected unauthorised use, security concerns or breaches of these terms.
Any restriction affecting purchased course access will be handled in accordance with the applicable Course Terms & Conditions and your statutory rights.
If you believe someone else has accessed your account without permission, please contact hello@warmuracademy.co.uk.
We own or license the intellectual property rights in our website and the materials published on it.
These materials may include written content, illustrations, animations, videos, training resources, learning tools, assessments, graphics, logos and other educational content.
They are protected by copyright, trade mark and other intellectual property laws.
You may access and use publicly available content for your own lawful personal or professional learning.
You may share links to our publicly available resources and refer to reasonable extracts where our authorship is properly acknowledged.
You must not reproduce, distribute, publish, sell, license or commercially exploit substantial parts of our content without our written permission.
In particular, you must not copy, record, redistribute or make available paid course materials, assessments, interactive learning tools or other restricted educational resources unless expressly authorised.
Access to purchased training materials is subject to the licence and usage rights set out in the applicable Course Terms & Conditions.
If you breach these requirements, we may take appropriate action to protect our intellectual property rights.
Warmur Academy provides education and training to help heating professionals develop their knowledge of heating system design, installation and performance.
Our publicly available website content is provided for general educational and informational purposes.
Although we make reasonable efforts to ensure that our information is accurate and up to date, heating system requirements can vary depending on the property, equipment, installation and applicable standards.
Our content is not a substitute for the professional judgement, site-specific assessment or legal and regulatory responsibilities of the person carrying out the work.
You remain responsible for ensuring that your work complies with applicable legislation, building regulations, technical standards, manufacturer instructions and relevant professional requirements.
Completing a Warmur Academy course or qualification does not, by itself, authorise an individual to undertake work for which additional qualifications, registrations or certifications are required.
We do not guarantee that applying information from our website will produce a particular technical, commercial or installation outcome.
Nothing in this section excludes our responsibilities for paid training services or affects any statutory rights you may have.
Warmur Pro is a recognition programme administered by Warmur Academy for eligible practising heating engineers who have demonstrated their system knowledge through Hydronics Unlocked and its assessment.
Participation is subject to separate Warmur Pro Terms & Conditions and published eligibility criteria.
Eligible engineers may use the Warmur Pro badge in accordance with those terms and may choose to have their business included on the public Warmur Pro Map.
Warmur Pro recognises demonstrated knowledge of heating system design. It does not constitute an endorsement or recommendation of a business or guarantee the quality, safety or suitability of its work.
Warmur Academy does not inspect installations or assess the workmanship of participating businesses through the Warmur Pro programme.
Businesses listed on the Map operate independently. Customers who choose to engage a listed business enter into arrangements directly with that business. Warmur Academy is not a party to those agreements and is not responsible for the business's acts, omissions or workmanship, except where liability cannot lawfully be excluded.
Warmur Pro recognition relates to the eligible individual engineer and does not mean that everyone working for the associated business has completed the training or passed the assessment.
Our website may contain links to third-party websites, resources and services, including those operated by training partners, technology providers and businesses participating in Warmur Pro.
These links are provided for information and convenience.
Unless expressly stated otherwise, a link does not constitute our endorsement of the third-party website, its content or the products and services offered through it.
We do not control third-party websites and are not responsible for their content or availability.
When using third-party services, you should review the applicable terms and privacy information.
Where our website or learning services allow users to submit comments, feedback, questions or other content, the views expressed are those of the individual contributors.
We do not necessarily verify or endorse user-generated content.
Learner submissions and assessment materials are handled as part of our training services and are not automatically made available to other users or the public.
We may remove content that breaches these terms, our Acceptable Use Policy or applicable law.
If you have concerns about content appearing on our site, please contact hello@warmuracademy.co.uk.
We do not exclude or limit our liability where doing so would be unlawful.
This includes liability for death or personal injury caused by our negligence or that of our employees, agents or subcontractors, and liability for fraud or fraudulent misrepresentation.
Nothing in these terms affects rights or remedies that cannot lawfully be excluded or restricted.
The information made available through our public website is intended for general educational purposes and should not be relied upon as a complete design specification or a substitute for professional judgement.
We are not responsible for business decisions, installation work or technical outcomes arising solely from reliance on general website information where we have not undertaken responsibility for the relevant service.
Subject to the liabilities that cannot lawfully be excluded, we are not liable for indirect business losses arising from the general use of our public website, including loss of profits, revenue, business opportunities or anticipated savings.
Any liability arising from purchased training or other contracted services is governed by the applicable terms for those services.
Nothing in these terms limits your statutory rights, including rights relating to digital content and services purchased from us.
Our responsibilities for paid courses, assessments and other contracted services are governed by the applicable Course Terms & Conditions and relevant consumer protection law.
We collect and use personal data in accordance with our Privacy Notice.
This includes information relating to course registration, learning progress, assessments, qualifications, marketing communications and participation in Warmur Pro.
Further information is available in our Privacy Notice.
Where you submit content through our website or learning services, including comments, questions, feedback, assignments or assessments, you must comply with our Acceptable Use Policy.
You must ensure that material you submit is lawful, accurate where it makes factual claims and does not infringe the rights of others.
You retain ownership of content you create and submit, subject to any rights belonging to third parties.
By submitting content, you grant us a non-exclusive licence to use, store, reproduce and process it as reasonably necessary to operate our website, deliver training, administer assessments, provide support and maintain appropriate records.
We will not publish your private assessment submissions or use them in public marketing without an appropriate basis or permission.
We may remove or restrict content where reasonably necessary to comply with law or enforce these terms.
By submitting material through our website or learning services, you grant Warmur Academy a non-exclusive, royalty-free licence to use that material for the purposes for which it was submitted.
This may include storing, displaying to authorised staff, reproducing for assessment or support purposes, and retaining records where reasonably necessary.
This licence does not transfer ownership of your content to Warmur Academy.
Any separate use of learner-created content for testimonials, promotional purposes or publication will be subject to appropriate permission and applicable data protection requirements.
We take reasonable steps to protect our website and learning services, but we cannot guarantee that they will always be free from bugs, viruses or other security threats.
You are responsible for maintaining appropriate protection on the devices and systems you use to access our website.
You must not knowingly introduce viruses, malicious software or other harmful material.
You must not attempt to gain unauthorised access to our website, learning platform, servers or related systems, or interfere with their normal operation.
We may report suspected unlawful activity to the appropriate authorities and cooperate with any lawful investigation.
You may link to our public website and freely available resources provided that you do so lawfully and fairly.
You must not create links or present our content in a way that falsely suggests an association, partnership, approval or endorsement by Warmur Academy.
You must not frame or reproduce substantial parts of our website within another service without permission.
We reserve the right to request the removal of links that misrepresent our business or infringe our rights.
For permission to reproduce or commercially use our content, please contact hello@warmuracademy.co.uk.
If you are a consumer, these website terms are governed by Scots law, subject to any mandatory legal protections applicable to you.
If you reside in England, Wales or Northern Ireland, you may bring proceedings in the courts of your place of residence where applicable law permits.
If you are a business user, these website terms and any non-contractual disputes or claims arising in connection with them are governed by Scots law. The courts of Scotland will have exclusive jurisdiction, subject to applicable law.
Any separate governing-law or jurisdiction provisions relating to course purchases or other contracted services will be set out in the relevant terms.
The Warmur Academy name, logos and associated branding are protected intellectual property.
You must not use our logos or branding in a way that suggests an unauthorised association, endorsement or approval.
Use of the Warmur Pro badge is separately governed by the Warmur Pro Terms & Conditions.
This Acceptable Use Policy sets out the standards that apply when using www.warmuracademy.co.uk, accessing interactive features, submitting content or communicating with others through our website and learning services.
It forms part of our Website Terms & Conditions.
www.warmuracademy.co.uk is operated by Warmur Academy Ltd, trading as Warmur Academy.
We are registered in Scotland under company number SC800083.
Our registered office is 3f1 Third Floor, 3 Hill Street, Edinburgh, Scotland, EH2 3JP.
To contact us, please email hello@warmuracademy.co.uk.
By using our website or its interactive features, you agree to comply with this Acceptable Use Policy.
If you do not agree to this policy, you must not use our site.
Our Website Terms & Conditions, Privacy Notice and Cookie Policy also apply.
Where you register for training or participate in Warmur Pro, the applicable Course Terms & Conditions or Warmur Pro Terms & Conditions may also apply.
We may update this policy from time to time.
Please review the policy periodically to ensure you understand the requirements that apply when using our website.
This policy was last updated on [insert publication date].
You may use our website and learning services only for lawful purposes.
You must not:
You must not assist or encourage another person to carry out any prohibited activity.
Our website and learning services may include interactive learning tools, assessments, discussion features, feedback forms or other facilities through which users can submit or exchange information.
Where these features are available, you must use them appropriately and respectfully.
We may moderate, restrict or remove content where necessary to maintain a safe and constructive learning environment or comply with legal requirements.
We are not obliged to monitor every communication or contribution in advance.
Any moderation or restriction affecting purchased training access will be handled in accordance with the applicable Course Terms & Conditions and your statutory rights.
These standards apply to material submitted to our website or learning services.
All contributions must:
Contributions must not:
Users must also respect the integrity of course assessments and qualification processes.
You must not impersonate another learner, submit another person's work as your own, improperly obtain assessment answers or assist another person in falsely demonstrating competence.
If we reasonably believe that this policy has been breached, we may take proportionate action depending on the nature and seriousness of the breach.
This may include:
Any action affecting course access, assessment results or qualifications will also be subject to the applicable Course Terms & Conditions, relevant assessment procedures and statutory rights.
This policy is governed by Scottish law, subject to any mandatory rights and protections applicable to consumers.
Business users agree to the exclusive jurisdiction of the courts of Scotland, subject to applicable law.
Consumers retain any rights to bring proceedings in the courts of their place of residence where applicable law permits.
